8x8 is a renowned enterprise-grade provider of voice, video, chat, and contact center solutions. As a Software-as-a-Service provider, the company operates on a global cloud communications platform aimed at transforming business communications.
8x8 primarily operates within the information technology & services and computer software industries. Their main products and services include voip business phone service, hosted voip, small business phone systems, web conferencing, hosted PBX, virtual contact center, virtual call center, hosted call center, and enterprise global communications among others.
Via its one-platform solution, the company enables efficient team collaboration, unified communications, and enterprise engagement management. Its platform provides a means for workforces worldwide to connect individuals and teams, promoting faster collaboration and smarter work strategies.
8x8's services extend to both the customer and employee experiences. The company helps organizations to deliver on their respective missions by transforming their communication flows and access, thereby considerably enhancing their business ecosystems. Part of this enhanced customer experience is powered by real-time analytics across every interaction.
8x8 is a substantial global entity in its field, employing an estimated 2500 persons. More than 40,000 companies across the global business ecosystem rely on 8x8’s enterprise-grade business cloud solutions, and the company further supports over 2 million people around the world.
8x8 has a rich history with its roots in the production of math coprocessors for x86 microprocessors and graphics accelerator cards for the personal computer market during the late 1980s. The company later shifted its focus to the videoconferencing market. In March 2000, 8x8 relaunched as a VoIP service provider under the name Netergy Networks, later changing its name back to 8x8. The company began trading on the Nasdaq SmallCap Market in 2002 and has also been listed on the New York Stock Exchange.
The following sales plan is tailored towards prospecting into 8x8, a leading Software-as-a-Service (SaaS) provider of voice, video, chat, contact center and enterprise-class API solutions powered by a global cloud communications platform that aims to transform the business communications source. Our sales strategy seeks to highlight potential pain points which align with the comprehensive suite of unified communication systems offered by our SaaS company. We aim to address these challenges and establish a long-lasting professional relationship with 8x8.
Our SaaS solutions are designed to help companies such as 8x8 enhance their customer experience and maintain high-quality services across all verticals. We aim to provide sophisticated tools and strategies to support seamless global implementation and adoption of systems, improve platform robustness, drive innovation efficiently and provide premium data management and analytics solutions.
By adhering to this comprehensive and customer-focused sales plan, our team will be better equipped to secure a beneficial partnership with 8x8 and meet their specific needs.