Conga is a leading name in the field of information technology and services. The company is an international player with a vast workforce of approximately 1800 employees. It is known for its success in the areas of social commerce, application platforms, predictive analytics, private social networking, enterprise software, e-commerce, social media, software, consumer internet, and internet.
Conga delivers scalable and integrated solution to crush operational complexity and streamline revenue lifecycle management, from creating proposal and quotes for prospects to negotiating and executing a variety of contracts to close a deal. The company also manages billing, invoicing, and fulfilling obligations, besides renewing and expanding accounts, thus ensuring an increase in customer lifetime value. It serves businesses by transforming unique complexities for order configuration, execution, fulfillment, and contract renewal processes into simplified business operations via a single critical insights data model. This process is adaptive and aligns with the understanding and efforts of all teams across the firm.
Conga's technology services and support are aimed at contributing significantly to business elevation and driving meaningful change. The company prides itself on creating a work culture that emphasizes meaningful values and individual impact.
Part of Conga's suite of software solutions includes a range of offerings designed specifically for Salesforce.com. Serving as a developer of cloud-based document generation and reporting applications for Salesforce, the company simplifies and automates areas such as data management, document generation, contract lifecycle management, revenue operations, commercial operations, eSignature, and process automation. The suite creates a more efficient business environment by managing and simplifying the processes associated with data, documents, contracts, and reporting.
Conga is not only about technology services and support, but also about making an impact and growing in unexpected ways. It is a place where employees' experiences matter and are valued above all. Conga's culture is deeply rooted in meaningful values, which encompasses an environment of opportunity and growth. This proactive and positive work culture, combined with their transformative technology services and support, sets Conga apart from its competitors.
Founded in 2006 by Mark Whiteside and Michael Markham, Conga was built with a mission to resolve a common issue faced by many businesses: How to efficiently extract data from Salesforce, customize it accurately into templates, and then share it with the right people at the right time. The company has since evolved to become a global leader in Commercial and Revenue Operations transformation, helping businesses to navigate the complexities of the modern commercial landscape.
Company Name: Conga
Industry: Information Technology & Services
Employee Count: Approx. 1800
Keywords: Social commerce, application platforms, predictive analytics, private social networking, enterprise software, e-commerce, social media, software, consumer internet, internet, information technology, document generation, report-based documents for Salesforce, data management for Salesforce, contract lifecycle management, revenue operations, commercial operations, eSignature, process automation.
Use a multichannel approach, including email campaigns, social media engagements, network introductions, and attending industry events. Warm introductions via mutual connections could prove beneficial.
Seamlessly align the sales pitch to Conga's pain points. Clearly articulate how our SaaS solutions can help solve their pain-points of adapting to business requirements, educating customers, ensuring data privacy and security, continuous innovation, and maintaining platform stability. Explicitly state actionable steps our solution takes to address their challenges.
Prepare a framework to handle possible objections, such as cost concerns, product integration challenges, or security concerns. Use relevant counterarguments to address these objections and reassure the prospect.
Once the prospect shows interest, set up a product demonstration tailored specifically to Conga's needs. Subsequently, negotiate terms and finalize the partnership agreement. Share customer testimonials and independent verification of product efficacy for added reassurance.
Maintain frequent contact with Conga post-agreement. Ensure a smooth onboarding, provide top-notch customer service, and discuss potential upsells at appropriate times. Regularly solicit client feedback and make any necessary product optimizations based on this feedback.
Regularly review the effectiveness of the sales plan and make adjustments if required. Keep a record of the rejection reasons to help optimize the product and communication strategies. Iterations are key to maximizing sales effectiveness.