Convergint is a globally recognized, service-based systems integrator specializing in several industries including security and investigations. For the past six consecutive years, it held the position of #1 Systems Integrator on SDM Magazine's Top Systems Integrators Report. The company has accomplished this through a steadfast dedication to service excellence for its customers, colleagues, and community.
With around 9000 employees and over 175 worldwide locations, Convergint's global reach and sizable workforce are instrumental in delivering superior services. This extends to the support and security of complex global customers in a landscape of escalating threats.
Key offerings include physical security, access control, video, CCTV, intrusion, and biometrics. They also offer cyber security consulting, command center operations, wireless network implementations, and credential management through their Quad4 service. Beyond security, Convergint also delves into building automation systems including fire alarms, life safety mechanisms, mechanical services, HVAC systems, mass notifications, and energy efficiency audits.
Their broad range of electronic security, fire alarm, and life safety services, further diversified with healthcare technologies, communications, and building automation, allow them to provide professional services that seamlessly integrate disparate facility systems. Convergint employs both systems and enterprise integration skills to meet varying demands.
The company's unique and empowered culture is guided by internal Values and Beliefs, which drive accountability to their mission and their foremost objective: to be their customers' best service provider.
Convergint is a leading global systems integrator. Their services are extensive, covering physical security, access control, cyber security consulting, building automation systems, energy efficiency audits, and many more. They have a significant global footprint, with over 175 locations and around 9000 employees. Their leading position is marked by their consistent ranking as the #1 Systems Integrator in SDM Magazine's Top Systems Integrators Report for the past six consecutive years [1][2][3].
Managing the consistency and excellence of service deliverables across their global network can be challenging. They may benefit from solutions designed to enhance operational efficiency and reinforce quality assurance protocols.
Constant updates to their solutions and methodologies are needed to stay competitive. Convergint could use technological solutions that help them stay on top of the latest trends, plus resources for regular workforce development and skill upgrades.
Seamless communication and coordination between departments and across various locations are critical, but can be challenging due to their company size. Solutions that facilitate efficient, real-time communication and collaboration would be beneficial.
Conforming to regulatory standards across their global locations can be a complex task. They may require solutions that can help them adapt to changing compliance standards and diverse regulatory landscapes.
Maintaining a position of leadership and ensuring continuous success can be challenging. They may benefit from solutions focused on strategic planning, talent retention, and corporate performance management.
After the customer has tried the product and is satisfied with it, proceed with closing the deal. Ensure to explain the contract, discuss the terms, and get their approval. Also, make arrangements for installation, training, and support.
Maintain contact even after the sale, ensuring they're satisfied with the product. Keep them updated on any product updates or enhancements, and be readily available whenever they need support.
