Company Description

Diligent is a leading company in the Information Technology & Services industry, specializing in digital mobile security and governance solutions. With an estimated workforce of 2300 globally, Diligent's core approach to business revolves around transparency and providing clear, actionable insights for its customers.

As an authority in the software-as-a-service (SaaS) market, Diligent provides an array of solutions designed to empower enterprises by transforming the way they work. Its suite of services mainly revolves around governance, compliance, analytics, risk management, entity management, board portal solutions, compliance and certifications as well as collaboration solutions, all designed to maximize security and productivity in a digital ecosystem.

Diligent seeks to ensure the protection of users' data, prioritizing privacy and facilitating the exercise of the users' rights. They are dedicated to maintaining and delivering modern governance, risk, and compliance solutions to organizations across the globe.

Its recent innovative product, Diligent One, is a platform specifically poised to offer unprecedented clarity on risk, therefore, enabling executives to make more informed decisions in achieving their purpose. The platform also comes with a particular emphasis on Environmental, Social and Governance (ESG) financials, marking Diligent's commitment towards promoting responsible practices within the industry.

The company thrives on its commitment towards hard work, integrity, and authenticity. Its solutions are designed to address today's most pressing issues in mobile security and governance for various digital platforms like iPhone, iPad, and other iOS devices. Despite its global reach, Diligent promotes a collaborative and inclusive work environment, offering opportunities for individuals from diverse backgrounds - both as in-office personnel and remote operators.

With customers at the heart of their operations, Diligent continually partners with organizations that add value and tailor their services to meet specific business needs. Their focus is on creating the best possible customer experience by offering a suite of products that are not just helpful but also secure and easy to use. In their bid to stay relevant and thrive in a highly dynamic industry, Diligent is committed to regular product innovation and updates.

Executive Summary

This sales plan aims to address potential business opportunities and pain points of Diligent, a global player in information technology and services, specifically in mobile and software as a service solutions, governance, analytics, insights, collaboration solutions, entity management, board portal solutions, and ESG compliance, among others. By leveraging our unique B2B SaaS solutions, we aim to help Diligent overcome its challenges in data protection, compliance regulation updates, internal communication, service differentiation, and translation of complex data.

Identify Key Contacts

Identify the key contacts within Diligent's organization - these may include heads of IT, Security, Compliance, Collaboration Tools, Marketing, and ESG departments. Use LinkedIn and Diligent's official website to find the right decision-makers.

Understand Pain Points

• Data Protection: Diligent is keen on data protection. Source Our solution can address potential vulnerabilities in their mobile and SaaS solutions to further enhance security and customer trust.
• Compliance Updates: As regulations rapidly change, keeping up-to-date may pose challenges for Diligent. We propose solutions for dynamic regulatory, audit, and risk management.
• Internal Collaboration: With a global workforce of 2300 Source, effective internal communication becomes critically important. We offer tools to enhance Diligent's internal collaboration and streamline information flow.
• Service Differentiation: Diligent's broad range of services may potentially confuse customers. Our marketing solutions, navigational tools, or customer education initiatives can improve customer engagement and service utilization.
• Data Translation: Balance between addressing pressing issues with technology and maintaining transparency might pose a challenge. We can offer communication solutions that translate complex data into understandable, actionable insights.

Sales Strategy

Build Awareness

Leverage email marketing, direct calls, and LinkedIn to introduce our B2B SaaS solutions to key decision-makers within Diligent.

Elucidate Value

Offer a free webinar or seminar demonstrating how our solutions can address pain points and bring tangible benefits to the organization.

Personalized Pitch

Tailor the sales pitch to highlight the unique benefits that align with Diligent's business model, priorities, and pain points.

Provide a Strong Business Case

Offer past success case studies, testimonials, or a pilot program to illustrate the effectiveness of our solutions.

Negotiation and Sale

Negotiate contract terms, pricing, and service levels. Seek mutual agreement and close the sale.

Post-sale Follow-up

Continue communication post-sale, offering excellent customer service, and addressing any concerns promptly.

Performance Analysis

Evaluate performance regularly against KPIs and adjust strategy as needed based on feedback. This will ensure we continually match Diligent's evolving needs.

Conclusion

By proactively addressing Diligent's pain points with our flexible, effective solutions, we can foster a productive and beneficial partnership. It is time to leverage our solutions for Diligent's success, continuing to uphold their commitment to transparency, accountability, and 'doing what's right.'