First Advantage (Nasdaq: FA) is a leading organization in the information technology and services industry that is committed to offering industry-standard background checks and screening services. With a workforce of over 5,500 employees and offices in 29 locations, First Advantage thrives on its cutting-edge technology and large global capacities to perform comprehensive background checks in over 200 countries and territories.
First Advantage's suite of services empowers employers and housing authorities with reliable background check solutions to make fast, dependable decisions. Beyond traditional background screening, First Advantage offers an array of products and services including residential screening, and investigative research.
Customers can turn data into insight and insight into action to understand the effectiveness of their employment background check screening program. This organization strives to exceed its customers' standards by offering services ranging from criminal records checks to analytics and reporting.
Apart from this, First Advantage goes a step further by demonstrating how to perform reference checks appropriately, ensuring a more effective way of reference checking as part of their service offerings.
The company places great emphasis on customer service. In response to customer feedback about long hold times, First Advantage now offers chat support via help.fadv.com where trained agents are available in seconds, ensuring incoming inquiries are resolved with expertise and empathy.
The primary objective of this sales plan is to prospect into First Advantage, a leading information technology & services firm known for their background screening and residential screening services.
To effectively pitch a B2B SaaS solution to First Advantage, it is crucial to understand potential pain points the company may be facing:
Leveraging a B2B SaaS solution could help First Advantage address their clients' pain points more effectively by:
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