Gainsight is a leading technology organization specializing in the field of information technology and services, computer software, and the internet. They have an estimated workforce of almost 1400 employees.
Gainsight's mission at its core is human-centric. The company prides itself on its unique approach to business demonstrating that success can be achieved while maintaining a human-first attitude. This ethos clearly reflects in the company's focus on innovation, building close-knit communities, and its commitment to introducing industry-altering products.
Gainsight offers a powerful industry-leading platform, tailor-made to support organizations of all size and domain. The central focus of this platform lies in providing solutions that help in achieving sustainable sales growth. Gainsight offers four main products, namely Gainsight CS, PX, DH, and Customer Education.
The platform offered by Gainsight provides the capability to gain valuable insights derived from customer data. Clients can apply these insights for making smart decisions particularly in marketing and customer engagement domains. Gainsight was featured in Forbes Top 100 Cloud Companies in 2018, underscoring the company's innovative approach in utilizing the power of cloud technology.
Gainsight's software suite is also lauded for its potential in the realm of predictive analytics, user data, product analytics, and usage data. The software's primary function is to maximize customer retention through the simplification of the customer onboarding process and enhancement of the product adoption rate.
The Customer Cloud offered by Gainsight focuses on five core areas – customer success, product experience, revenue optimization, customer experience, and customer data. Gainsight's technology helps businesses in retaining their clients and promoting company growth by ensuring an enriched customer journey. The company's deep commitment to its customers, colleagues, and partners forms the very backbone of its operations.
In conclusion, Gainsight is a client-centric enterprise thriving in the business of creating technological solutions aiming at customer experience management, recurring revenue, and product management. It is a forward-thinking company, leveraging the power of technology to shape the future of customer success.
Prospect Company: Gainsight
Industry: Information technology & services
Size: Approximately 1400 employees
Gainsight's focus lies in improving customer experience and product analytics. Our Sales Strategy is focused on addressing their pain points, which, are primarily the optimization of customer data to manage risks, effective integration of human interaction with technology solutions, client education for optimum product adoption, strategic agility practices for staying competitive and meeting the constantly evolving customer expectations.
Gainsight is a technology company that offers a range of software for improving customer experience and product analytics. Their mission is focused on 'Being Human-First' and they distinguish themselves by cultivating deep connections with their customers and community.
The opportunity lies in helping Gainsight to fully harness customer data, integrate human aspect with technology solutions, enhance client education, respond timely to market trends and meet evolving customer expectations.
With a multi-faceted approach to their needs, we can expect an optimistic adoption of our proposed solutions. Looking into the size of Gainsight, an annual contract with them would significantly contribute to our annual goal.
To account for potential roadblocks, a thorough product trial period and demonstrations will be offered to build trust and facilitate decision-making. In case of non-conversion, user feedback will be taken to refine and customize our solutions.
Our sales strategy is to provide a holistic solution to Gainsight, targeting their core issues and thereby forging a relationship with them which results in a long-term business partnership.