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KnowBe4

KnowBe4

Insights, Personas, and Sales Plan

KnowBe4

"KnowBe4 is a leading provider in internet security awareness training and simulated phishing platforms, prioritizing the enhancement of 'human firewalls' to enable smarter security decisions and promoting a strong culture of cybersecurity with the world's largest security awareness training library."
Est. Employees:
1900
Industry:
computer & network security
Revenue:
$400M
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Insights on

KnowBe4

Knowing about the company you want to prospect into is important. Here's some information about the company, written by a sales analyst.
## Company Description: KnowBe4 [KnowBe4](https://www.knowbe4.com) is a globally leading organization in the computer & network security and information technology & services industries. The company prides itself on their team of free-thinking techies who prioritize security above profits, aiming to build a strong security culture amongst its clientele. Founded under the essence that the human aspect of cybersecurity is gravely overlooked, KnowBe4 has developed an extensive security awareness training and simulated phishing attack platform. This platform has been designed to effectively empower employees to make more informed and smarter security decisions and helps mitigate the absence of robust national security strategies for cyber-attacks on private organizations and SMEs. KnowBe4’s platform's uniqueness is its user-friendliness and intuitiveness, which enables users to manage the pervasive issue of social engineering. The platform hosts the world's largest security awareness training library, featuring cybersecurity webinars, cybersecurity whitepapers, and a host of free IT security tools. Apart from this, KnowBe4 offers advanced features and tools like the KCM GRC platform, a comprehensive governance, risk, and compliance tool, a Phishing Security Test, a Phish Alert Button, and a Ransomware Simulator. The company is equally dedicated to staying ahead of emerging cyber threats, continuously updating its users on potential threats and recent occurrences in the world of cyber security through regular news and updates. Moreover, KnowBe4 also furthers its mission by sharing knowledge on its Security Awareness Training Blog. The blog keeps its readers updated, providing information on recent cybercrime activities, new ransomware methodologies, and data on the continual evolution of Phishing as a Service (PhaaS) kits. According to LinkedIn, KnowBe4 has approximately 1900 employees globally and is supported by more than 213,000 followers. The organization maintains a strong presence at industry events, often giving presentations on cybersecurity best practices and regularly demonstrating the ease of real-time phishing and training to its users.

Company Description: KnowBe4

KnowBe4 is a globally leading organization in the computer & network security and information technology & services industries. The company prides itself on their team of free-thinking techies who prioritize security above profits, aiming to build a strong security culture amongst its clientele.

Founded under the essence that the human aspect of cybersecurity is gravely overlooked, KnowBe4 has developed an extensive security awareness training and simulated phishing attack platform. This platform has been designed to effectively empower employees to make more informed and smarter security decisions and helps mitigate the absence of robust national security strategies for cyber-attacks on private organizations and SMEs.

KnowBe4’s platform's uniqueness is its user-friendliness and intuitiveness, which enables users to manage the pervasive issue of social engineering. The platform hosts the world's largest security awareness training library, featuring cybersecurity webinars, cybersecurity whitepapers, and a host of free IT security tools.

Apart from this, KnowBe4 offers advanced features and tools like the KCM GRC platform, a comprehensive governance, risk, and compliance tool, a Phishing Security Test, a Phish Alert Button, and a Ransomware Simulator. The company is equally dedicated to staying ahead of emerging cyber threats, continuously updating its users on potential threats and recent occurrences in the world of cyber security through regular news and updates.

Moreover, KnowBe4 also furthers its mission by sharing knowledge on its Security Awareness Training Blog. The blog keeps its readers updated, providing information on recent cybercrime activities, new ransomware methodologies, and data on the continual evolution of Phishing as a Service (PhaaS) kits.

According to LinkedIn, KnowBe4 has approximately 1900 employees globally and is supported by more than 213,000 followers. The organization maintains a strong presence at industry events, often giving presentations on cybersecurity best practices and regularly demonstrating the ease of real-time phishing and training to its users.

Team Personas

Broken down by department, these sales insights include head counts, potential pain points, email templates, and a "how to win" plan for selling to this department.

Sales plan

Want to know more about how to sell into this company? Well, we've got you covered with a basic sales plan that gives you all that you need to know to get started selling to this organization.
## Executive Summary Our goal is to help KnowBe4, a leading B2B SaaS security platform, address and overcome their key pain points. As experts in sales strategy and branding, we outline an effective sales plan that focuses on their challenges in the rapidly evolving cybersecurity landscape. With around 1,900 employees, KnowBe4 emphasizes the human side of cybersecurity, focusing on training employees to make smarter security decisions. However, despite utilizing extensive resources, gaps exist in their ability to equip employees effectively to combat emerging cyber threats. This sales plan outlines our strategy to help KnowBe4 enhance their 'human firewall', maintain a real-time threat data and intelligence, and streamline their cybersecurity training programme to ensure effective communication, engagement, scalability, and continuous improvement. ## Company Overview According to [About Us | KnowBe4](https://www.knowbe4.com/about-us/) and [KnowBe4 - Crunchbase Company Profile & Funding](https://www.crunchbase.com/organization/knowbe4-llc), KnowBe4 is a renowned organization in computer & network security and IT services. They offer user-friendly and effective Security Awareness Training to help employees make smarter security decisions. Their platform also includes simulated phishing attacks to test and reinforce learned cybersecurity behaviours. ## Defining Target Audience Our primary target is KnowBe4, however, we must also consider the variety of its internal audience for our sales plan. Attention will be given to IT and HR departments who may be directly involved in the roll-out and implementation of security training programs, while ensuring a simplified understanding of technical aspects for non-technical employees across various departments. ## Value Proposition Our value proposition centers on providing a dynamic, scalable and user-friendly platform designed to keep pace with evolving cybersecurity threats. Our SaaS platform not only provides up-to-date and comprehensive cyber threat awareness training but also utilizes AI to provide insights for continuous improvements based on user feedback. ## Sales Strategy Our sales strategy will utilize a multi-pronged approach: 1. **Initial Contact:** Begin by sending a formal, personalized email to the key decision-makers at KnowBe4. Highlighting our understanding of their challenges and briefly introducing how our services can address their key pain points. 2. **Demonstration:** After piquing their interest, we'd schedule a product demonstration. This will allow KnowBe4 to see first-hand how our SaaS platform addresses their pain points, showcasing how our platform is continuously updated with real-time threat data, and demonstrating the scalability and ease-of-use of our tools. 3. **Follow-up and Customization:** Post-demo, we'd discuss customization options with KnowBe4, showing our willingness to adapt to their specific needs. 4. **Closing the Deal:** We'd aim to provide a compelling offer, including excellent customer service, ongoing support, regular updates, and competitive pricing. ## Tools and Resources To aid our sales process, we'll use CRM software for managing customer interaction, providing timely follow-ups, and ensuring seamless communication. Additionally, we'll use presentation tools during our product demo phase to showcase our product's features using real-life examples. ## Risks and Mitigation Cybersecurity is a sensitive and complex domain that necessitates an approach that carefully balances technicality, user-friendliness, and ongoing relevance. Resistance to change and adoption of new systems can pose a risk. Hence, it's vital to underscore the value and ease of transition to our platform throughout our communication with KnowBe4. To alleviate their concerns about the transition, the trial period could be offered to allow KnowBe4 to see real-world results. ## Success Metrics Our success will be measured by the following metrics: - Contract signing with KnowBe4 - Increasing user engagement and positive feedback from KnowBe4’s employees - Improvement in KnowBe4's cybersecurity awareness measured through decreased phishing susceptibility rates. ## Conclusion This sales plan continually reverberates KnowBe4's dedication to combatting cyber threats by strengthening its human firewall. Together, we can create a more resilient and cyber aware company.

Executive Summary

Our goal is to help KnowBe4, a leading B2B SaaS security platform, address and overcome their key pain points. As experts in sales strategy and branding, we outline an effective sales plan that focuses on their challenges in the rapidly evolving cybersecurity landscape. With around 1,900 employees, KnowBe4 emphasizes the human side of cybersecurity, focusing on training employees to make smarter security decisions. However, despite utilizing extensive resources, gaps exist in their ability to equip employees effectively to combat emerging cyber threats. This sales plan outlines our strategy to help KnowBe4 enhance their 'human firewall', maintain a real-time threat data and intelligence, and streamline their cybersecurity training programme to ensure effective communication, engagement, scalability, and continuous improvement.

Company Overview

According to About Us | KnowBe4 and KnowBe4 - Crunchbase Company Profile & Funding, KnowBe4 is a renowned organization in computer & network security and IT services. They offer user-friendly and effective Security Awareness Training to help employees make smarter security decisions. Their platform also includes simulated phishing attacks to test and reinforce learned cybersecurity behaviours.

Defining Target Audience

Our primary target is KnowBe4, however, we must also consider the variety of its internal audience for our sales plan. Attention will be given to IT and HR departments who may be directly involved in the roll-out and implementation of security training programs, while ensuring a simplified understanding of technical aspects for non-technical employees across various departments.

Value Proposition

Our value proposition centers on providing a dynamic, scalable and user-friendly platform designed to keep pace with evolving cybersecurity threats. Our SaaS platform not only provides up-to-date and comprehensive cyber threat awareness training but also utilizes AI to provide insights for continuous improvements based on user feedback.

Sales Strategy

Our sales strategy will utilize a multi-pronged approach:

  1. Initial Contact: Begin by sending a formal, personalized email to the key decision-makers at KnowBe4. Highlighting our understanding of their challenges and briefly introducing how our services can address their key pain points.
  2. Demonstration: After piquing their interest, we'd schedule a product demonstration. This will allow KnowBe4 to see first-hand how our SaaS platform addresses their pain points, showcasing how our platform is continuously updated with real-time threat data, and demonstrating the scalability and ease-of-use of our tools.
  3. Follow-up and Customization: Post-demo, we'd discuss customization options with KnowBe4, showing our willingness to adapt to their specific needs.
  4. Closing the Deal: We'd aim to provide a compelling offer, including excellent customer service, ongoing support, regular updates, and competitive pricing.

Tools and Resources

To aid our sales process, we'll use CRM software for managing customer interaction, providing timely follow-ups, and ensuring seamless communication. Additionally, we'll use presentation tools during our product demo phase to showcase our product's features using real-life examples.

Risks and Mitigation

Cybersecurity is a sensitive and complex domain that necessitates an approach that carefully balances technicality, user-friendliness, and ongoing relevance. Resistance to change and adoption of new systems can pose a risk. Hence, it's vital to underscore the value and ease of transition to our platform throughout our communication with KnowBe4.

To alleviate their concerns about the transition, the trial period could be offered to allow KnowBe4 to see real-world results.

Success Metrics

Our success will be measured by the following metrics:

  • Contract signing with KnowBe4
  • Increasing user engagement and positive feedback from KnowBe4’s employees
  • Improvement in KnowBe4's cybersecurity awareness measured through decreased phishing susceptibility rates.

Conclusion

This sales plan continually reverberates KnowBe4's dedication to combatting cyber threats by strengthening its human firewall. Together, we can create a more resilient and cyber aware company.