Podium is a leading technology company offering innovative tools for small and medium businesses to convert and manage leads. The company is centered around the core belief that convenience wins. On its official website podium.com, Podium claims to help local businesses grow and provide better customer experience through its easy-to-use growth, communication, and payment tools.
With an AI-enhanced lead conversion platform that integrates with a diversity of tools businesses already utilize, Podium's goal is to outpace the competition and provide a unique service in the field of information technology and services.
The company boasts a workforce of approximately 1300 employees and has its presence in both the information technology & services and internet industries.
Podium provides an all-in-one platform that allows businesses to get more customer reviews, collect payments, send out text marketing campaigns, and centralize their communications. It also offers a phone solution with a seamless communication system for smoother workdays.
One of the company's key features is its capacity to gather all customer reviews and feedback in one place, which allows businesses to respond to customer outreach more efficiently and rapidly. This is extremely valuable for small business reviews, reputation management, and review analytics.
Podium is heavily focused on consumer internet, aiming to modernize the way local business is done. Up-to-date tutorials, videos, and other helpful resources are readily available for existing customers on their Contact Us page, providing a valuable asset for small businesses seeking to enhance their customer engagement and interaction management.
For franchises and other businesses, Podium showcases convenience and efficiency, aiming to become a must-have tool in an ever-changing digital landscape, thus encapsulating their brand as not just a service, but a necessity for businesses to thrive.
This document outlines our sales strategy to prospect into Podium, a significant player in customer interaction management and review software for small and medium businesses.
Based on our research and user testimonials, the following potential pain points have been identified for Podium:
With efficient execution of the aforementioned strategies, we can effectively establish a mutually beneficial relationship with Podium. Our solution can fill the gaps in their offering and ultimately enhance their customer relations and overall operational efficiency.