Company Description

transcosmos inc. is a global leader in the information technology and services industry, with a specific focus on providing digital transformation solutions. Originating in 1966, the company supports a multitude of channels that effectively join businesses and consumers from web to offline avenues. With a significant global presence, the company offers wide-ranging services and robust solutions that enhance the competitive strength of its client companies.

Over the years, transcosmos inc. has been able to capitalize on its large and diverse workforce of 40,000 employees. The team utilizes the latest technology and superior personnel strategies to provide valuable and superior services and operations.

transcosmos inc. offers a comprehensive list of solutions to its clients, with a focus on both cost reduction and sales expansion. Their service line includes direct call center services, comprehensive business process outsourcing (BPO), and state-of-the-art digital marketing services. A marked expertise in data entry, offshore development, and various other areas also strengthens the company’s service range.

The company provides back-office services for HR, Finance, and Sales departments and also manages order and supply chain management systems. Their robust BPO services ensure cost-effective solutions for businesses, without compromising on quality or efficiency.

The company’s strategies also involve expansive sales services, including techniques drawn from Big Data analysis and innovative Internet advertising. They engage website development and operation strategies, ensure a strong utility of smartphone and SNS capabilities, and execute effective telemarketing. The main aim is to provide returns while bolstering the brand presence for their clients.

transcosmos inc. is a reliable IT outsourcing partner enabling businesses to address their digital transformation goals effectively. Its unique solutions and services power businesses far and wide, helping them strengthen their market positions and enhance their overall revenue.

Key Offerings

• Digital Marketing
• E-commerce Solutions
• Contact Center Services
• Fulfillment and Web Integration
• Omnichannel Data Management Platforms
• Telemarketing
• Analytical Services
• Human Resources Management
• Accounting Services
• Back-Office Operations
• Order Management
• Supply Chain Management
• Housing & Construction
• Social Infrastructure
• System Development & Support
• Business Process Outsourcing (BPO)

Sales Plan for Prospect: Transcosmos Inc

This sales plan is developed with a focus on the specific needs and pain points of Transcosmos Inc, a multinational company offering a wide range of services from digital marketing to system development.

Understanding the Prospect

1. Company Name: Transcosmos Inc
2. Company URL: trans-cosmos.co.jp
3. Estimated number of employees: 40000
4. Industries: Information technology & services, internet
5. Key Services: digital marketing, ecommerce, contact center, fulfillment, web integration, omnichannel dmp, telemarketing, analytics, human resources, accounting, backoffice, order management, scm, housing & construction, social infrastructure, system development & support, bpo

Pain Points

1. Fragmented Customer Experience: Due to the variety of services provided by Transcosmos Inc., they may struggle with providing a seamless, unified customer experience across various channels.
2. Project and Workflow Management: Managing a diverse range of projects and workflows across global teams could be a significant challenge due to differing time zones, languages, and work cultures.
3. Big Data Management: Transcosmos Inc. may find difficulty in effectively analyzing and utilizing the sizable amount of data they accumulate from diverse sources.
4. Workforce Management: Streamlining HR processes, managing cross-department collaboration, maintaining uniform work standards, and ensuring high productivity across the organization might be a significant challenge.
5. Research and Development (R&D): Keeping pace with current digital transformations and market trends could involve the ongoing need for extensive research and development, especially in rapidly evolving technology fields.

Goals

Identify solutions to the pain points identified, with the ultimate objective of turning Transcomos Inc. into a customer. The tools, strategies, and solutions presented must align with the company's needs and help them overcome their challenges.

Strategy

Step 1: Initial Contact

Reach out via email or LinkedIn presenting a high-level overview of the SaaS solution. The message should be concise, personalized and directed at key decision-makers within the organization. Address their pain point related to customer experience and big data management, briefly explaining how the product can provide a solution.

Step 2: Follow-up and Schedule Meeting

Follow-up through a phone call or another email if necessary to schedule an in-depth discussion or product demonstration.

Step 3: The Meeting/Demo

Present the solution emphasizing specifically on how it can address their issues. Highlight features that offer seamless management of customer interactions across various touchpoints, encourage effective collaboration among global teams, and provide advanced data analytics capabilities. LinkedIn

Step 4: Propose Custom Plan

Develop and propose a custom plan that can cater specifically to their needs in enhancing their unified customer experience, improving project management, data analysis, employee collaboration, and aiding in their R&D efforts.

Step 5: Close

Attempt to close the sale by emphasizing the benefits and value addition to their business processes. Address any questions, concerns or objections they may have.

Step 6: Follow-up and Nurture

If they are not ready to make a decision immediately, follow-up and nurture the relationship. Continue demonstrating value by sharing industry news, insights or case studies of how similar businesses have benefited from the solution.

Metrics

1. Response rate to initial outreach
2. Number of meetings or demos scheduled
3. Number of custom proposals sent
4. Number of closed deals
5. Close rate

Risks and challenges

The main challenge will be to tailor our solutions to their specific pain points and effectively communicate the unique value proposition. Flexibility and customization will be key in addressing their diverse set of needs.

Projected timeline

The overall timeline from initial outreach to closing the sale is dependent on a variety of factors including the time taken by the prospect to make decisions. Every step in the strategy could take anywhere from a few days to a few weeks.

Conclusion

By following the steps in this sales plan and adapting as necessary, there's a good chance to successfully sell to Transcosmos Inc. However, it's important to remember that each sales scenario is unique and the plan should be flexible enough to accommodate any unexpected changes or challenges along the way.