Company Description

Uplers is an outsourcing company that first began in 2012. It offers expertise-based services to an array of global clients and is committed to providing innovative and valuable solutions, processes, and people. Uplers was formed as a result of a merger between three successful marketing and technology firms—EmailMonks, WebbyMonks and Octos—in October 2019.

A significant shift in recent years has shown that the outsourcing industry is more than just a cost-cutting measure. Recognizing this, Uplers adopted the mission of connecting global remote opportunities with India's deserving tech talent.

As a company, Uplers stands out as a unique remote hiring platform that makes remote hiring easier for companies all around the world. With support from India's largest network of tech professionals, Uplers equips companies worldwide to hire top Indian talents at 10x speed and efficiency. Its large talent network, which totals up to 200,000 talented individuals, have all been pre-vetted for their technical know-how, soft skills, and language proficiency.

Uplers specializes in a variety of areas including web development, digital marketing, and marketing automation. The company also has entry into other diverse sectors such as information technology and services, customer service, customer support tools, enterprise software, CRM, information technology, and a host of others.

With a team of around 1200 employees, Uplers not only ensures the safety and wellbeing of its staff but also takes stringent measures to protect its identity and ensure the integrity of its operation in the industry.

Despite being situated in India, Uplers has established a global presence that extends beyond its local geographical borders, with an operational setup in San Diego, California in the United States. Its wide range of services and innovative solutions have fostered a broad clientele and made Uplers a noteworthy name in the field of outsourcing and remote hiring.

Sales Plan Template

I. Executive Summary

This sales plan proposes a strategic approach Uplers can leverage to overcome its pain points. These challenges encompass managing large talent networks, integrating new business models, enhancing service quality, and maintaining excellent client relationships.

II. Business Overview

Uplers is a B2B company in the information technology and services industry, providing a comprehensive suite of services that include web development, SEO, content outreach, SEM, and others. They recently transitioned from a strictly outsourcing company to a remote hiring platform, connecting global remote opportunities with top tech talent in India.

III. Target Customer

Uplers primarily serves businesses across different sizes and industries worldwide, offering diverse services such as customer service, collaborative consumption, customer support tools, enterprise software, CRM, software, and digital marketing solutions.

IV. Pain Points

Our offering targets the following key customer pain points identified within Uplers:

1. Brand Reputation and Trust
2. Large Talent Network Management
3. New Business Model Integration
4. Service Quality Enhancement
5. Client Relationship Management

V. Product/Service Offering

Our B2B SaaS product can address Uplers’ pain points in the following ways:

1. Brand Reputation and Trust: Our software includes a robust security module, which can help improve safeguards against scams and identity theft that have been damaging Uplers' brand reputation.
2. Large Talent Network Management: Our software has advanced project and resource management tools, which can simplify the management of large talent networks and ensure their optimal utilization.
3. New Business Model Integration: Our product's adaptive design can facilitate seamless integration of the old with the new business model, ensuring smooth transition and business continuity.
4. Service Quality Enhancement: With our software, Uplers can streamline their services, implement standardized quality checks, and stay updated with the latest trends in their industry.
5. Client Relationship Management: Our solution has a state-of-the-art CRM module to manage client relations better, ensuring personalized, high-touch interactions across diverse time zones and cultural contexts.

VI. Sales and Marketing Strategy

Our sales strategy will involve a direct approach to Uplers, engaging with key decision-makers through:

1. Direct Outreach: Initial email introduction of our offerings addressing their specific pain points, followed by scheduled calls for detailed presentations.
2. Demonstrations: Offering free demonstrations of our software capabilities.
3. Performance Metrics: Highlight historical success stories and performance metrics where our software has helped similar companies overcome such pain points.

We will also support our sales efforts with targeted marketing strategies:

1. SEO and Content Marketing: Broader outreach by publishing case studies and articles addressing the pain points of companies like Uplers on popular platforms they frequent.
2. Webinars: Conduct educational webinars highlighting trends in resource management and client relationship management, subtly promoting our product.

VII. Sales Goals

Our sales goal would be to onboard Uplers as a client, providing them with our comprehensive software solution which directly addresses their pain points.

VIII. Revenue Targets

Our revenue targets will be established based on the pricing structure agreed upon with Uplers and the potential for upselling additional features and services relevant to their evolving business model.

IX. Processes and Tools

All processes related to outreach, lead tracking, follow-ups, and conversion will be managed via our CRM tools. Responses will be tracked, evaluated, and optimized over time based on the reactions and feedback received from Uplers.

X. Feedback and Review

Regular reviews will be held to monitor sales performance. The sales plan will be adjusted accordingly based on real-time feedback and Uplers' evolving needs.

References:

Uplers LinkedIn, Working at Uplers | Glassdoor, About Us - We are Uplers, Hire Top Indian Talent from India's Largest Talent Network | Uplers, Uplers - Crunchbase Company Profile & Funding