Customer story

They evaluated 24 vendors. Then replaced their legacy SEP in 3 weeks.

How a global data protection leader ditched their legacy sales engagement platform, rolled out Regie.ai worldwide, and started generating pipeline from AI agents in under six weeks.

Industry: Enterprise Software / Cyber Resilience
Use case: Full SEP Replacement
Team: Global Sales Development & Full-Cycle Sellers

3 wks

From contract to global go-live

$250K

Pipeline from a single agent in 6 weeks

24

Vendors evaluated before choosing Regie.ai

3 days

Legacy platform fully decommissioned after launch

A legacy platform that couldn’t keep up with the team

This global data protection company had built its outbound motion on a well-known sales engagement platform. For years, it worked well enough. But over time, the platform had expanded far beyond its core, adding features in an attempt to be everything to everyone — while the sequencing and automation capabilities that actually mattered to sellers stagnated.

In practice, getting a single prospect into motion meant a multi-tool relay race: jumping from LinkedIn to a data provider, into the CRM, then into the engagement platform, and manually enrolling contacts into sequences. Reps were spending more time navigating tools than having conversations with buyers.

The data quality had also deteriorated. Phone numbers were unreliable. Spam-flagged numbers were eating into the budget every month. And when the platform vendor proposed AI to improve workflows, the company discovered they’d need to buy and configure an entirely separate third-party product just to turn it on.

Meanwhile, with SDRs and sellers spread across the Americas, EMEA, and APAC, sequence sprawl had become unmanageable. Too many plays, too much one-off content, and no clear governance over what reps should actually be using.

When leadership floated replacing the legacy platform, the reaction from the SDR team was basically: “What’s the date? Can we bring champagne?”

— Global Business Operations Manager

24 vendors. One clear winner.

Determined to get it right, the company ran one of the most rigorous evaluations in their history. They scored 24 tools — SEPs, dialers, and AI point solutions — against a clear methodology. Through that process, they honed in on what actually mattered:

01

AI at the core, not bolted on

AI agents driving dynamic, personalized outreach at scale — not a checkbox feature requiring separate purchases to activate.

02

Deep automation for high-intent buyers

Automatic enrollment based on engagement and intent signals, creating a direct line from “in-market account” to “task on a rep’s desk.”

03

Simplified, single-click workflows

Adding a contact from LinkedIn, writing it to the CRM, and enrolling it in an active agent — all in one click instead of five tools.

04

A partner, not just a vendor

Fast implementation, hands-on support over Slack, and openness to roadmap collaboration — not a 6-month onboarding queue.

Regie solved almost all of our problems. And my reps were sold when they saw how much faster and easier it was to use.

— Global Business Operations Manager

Global launch in 3 weeks. Legacy platform off in 3 days.

Once the decision was made, speed was critical. From implementation kickoff to go-live, the company moved its entire global team onto Regie.ai in just three weeks. Three days later, the legacy platform was turned off and Regie became the single system of record.

A dedicated Slack channel with Regie kept questions flowing in real time throughout the rollout — which the operations lead called a “game changer” for coordinating a fast, global implementation.

To ease the transition for a change-averse SDR team, the operations team initially replicated familiar static sequences inside Regie, giving reps something that felt like their old workflows. Those became a comfort blanket while the team gradually introduced dynamic, AI-driven agents as reps gained confidence.

Over time, those comfort blankets didn’t just become unnecessary — they became actively unwanted. As teams got comfortable with AI agents, reps started asking to remove the static sequences so they could run everything dynamically.

We implemented in three weeks from contract signature. People don’t understand how unbelievable that is.

— Global Business Operations Manager

AI-native workflows that lift the whole team

$250K pipeline from a single agent in 6 weeks

An “in-market account” agent using intent data to identify accounts in decision and purchase stages generated a quarter-million in pipeline — without reps needing to learn a new process.

Six-figure opportunity from first dynamic agent

The SDR team’s first dynamic agent — a conference lead follow-up — delivered a six-figure opportunity using Regie-generated messaging. Skeptical reps saw real, high-value results.

High-impact campaigns at startup speed

Building custom multi-touch campaigns that once took hours now takes a fraction of the time — unlocking more plays, more experiments, and tighter Sales/Marketing collaboration.

Greater governance, less guesswork

Centralized agents fed by CRM reports replaced the “build your own sequence” chaos. Ops encodes best practices once and pushes them to everyone — consistently lifting average reps closer to top-performer output.

The operations lead describes the core transformation as turning average performers into 80th-percentile reps — not by asking them to work harder, but by giving them better data, stronger messaging, and smarter workflows that do the heavy lifting.

What this means for enterprise sales organizations

This isn’t a story about swapping one tool for another. It’s about fundamentally rethinking how a global sales team operates — moving from static sequences and manual busywork to AI-driven agents that run autonomously, learn from intent data, and generate pipeline without waiting for a rep to press “send.”

For enterprise sales leaders wrestling with SEP fatigue, the roadmap is clear: get honest about whether your current platform is actually helping your team sell, evaluate rigorously with a bias toward AI-native automation, and pick a partner that can help you both rip off the band-aid and evolve over time.

The company didn’t just replace their legacy platform. With Regie.ai, they changed the game for their sellers — simplifying workflows, tightening execution, and lifting overall performance across every region.

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