Re-Engagement & Expansion

Stalled deals, lost deals, won customers — any of them can. come back into play.

With Regie, every account stays under watch. When something changes, agents launch the right re-engagement play and surface a call task with the full history in hand.

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60% of customers say no four times before saying yes
INVESP
Existing customers are 50% more likely to try new products and spend 31% more
HUBSPOT
20% of closed-lost deals can be reopened with the right timing
GARTNER
Without Regie
You spent six months on a deal at a target account. It went to your competitor. A year later, the buyer who picked your competitor leaves and the new VP rips out the tool — and nobody on your team notices for three months.
With Regie
Agents keep watching the account after the loss. The leadership change and tech swap fire as signals. A re-engagement sequence launches that acknowledges the prior eval and references what's changed, and your rep gets a call task with the full deal history.

The deal didn't end. You just stopped paying attention.

Play 01 — Stalled Deals

Pick stalled deals back up the moment something changes

Agents keep watching stalled accounts and re-engage the moment a new signal fires — picking up the thread instead of starting over.

80% of sales require five follow-ups, but 44% of reps give up after one. (Marketing Donut)
How it works
A deal at Globex stalled in Q3. Six weeks later, agents detect a new VP of RevOps hire. A sequence launches referencing the original conversation and the new leader's mandate, and your rep gets a draft email in the platform ready to personalize and send.
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Play 02 — Customer Expansion

Turn closed-won accounts into expansion pipeline

Agents flip closed-won accounts into expansion mode, surfacing new personas and growth signals across adjacent teams.

Selling to an existing customer has a 60–70% success rate, vs. 5–20% for a new prospect. (Marketing Metrics)
How it works
A deal closes at Acme with the marketing team. Agents flip the account to expansion, identify product and RevOps leaders who weren't on the original deal, and launch sequences referencing the marketing team's win. Your rep gets a LinkedIn task on the head of RevOps.
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Play 03 — Closed-Lost Re-Open

Re-open closed-lost deals when the door opens again

Agents keep watching closed-lost accounts for leadership turnover, tech swaps, and renewed intent — and re-engage with the prior eval in context.

20% of closed-lost deals can be reopened with the right timing. (Gartner)
How it works
You lost a deal at Initech to a competitor 14 months ago. Agents detect the champion who picked the competitor has left and the new VP is hiring. A sequence launches referencing the original eval, and your rep gets a priority call task with the loss reason and what's changed.
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Re-engagement signals come from your CRM, leadership and stack monitoring, and third-party intent — synced continuously so agents act the moment the door reopens.

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Source a quote about a sales leader on re-engaging a closed-lost deal that came back, expanding a customer account, or picking up a stalled deal that turned into a win.

Customer Name
Title
What Regie customers see

Real results from real teams

69%
more accounts touched per SDR
4–6x
SDRs' worth of output from agents
21%
more outbound meetings
booked per SDR

The deal didn't end. Make sure your reps are there when it picks back up.

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