Dispositions drive more of the dialer experience now. Reps can edit their own dispositions after a call, admins can reorder the disposition list to match how their team actually works, and AI can recommend the right disposition based on call content. Disposition-driven Salesforce automations now fire reliably, and historical dispositions can be pushed back to Salesforce so your CRM reflects the full picture.
Disposition name changes not reflected
Manual dial disposition error
Reps can edit dispositions post-call
Disposition reordering
AI Disposition Recommendation
Push historical dispositions to Salesforce
