May 12, 2026

Pickup-Rate Rotation for All + Competitor Activity Dashboard

Higher connect rates by default, and a clearer view of where your team's calls are actually happening.

Pickup-rate-based outbound number rotation is now enabled across every dialer-enabled workspace. The system selects from your available numbers based on historical pickup performance, lifting connect rates without any rep action.

Competitor Activity dashboard

A new admin dashboard classifies CRM-logged calls by their dialer source — Regie, Outreach, Nooks, ConnectAndSell, SalesLoft — so leaders can see where their team's calls are actually happening and where Regie is displacing competing dialers.

Voice quality and AMD improvements

A prospect-side jitter buffer reduces choppy voice on outbound calls, and a newly fine-tuned XGBoost answering-machine-detection model with retuned thresholds catches answering machines more accurately.

Fixes
Dialer

Salesforce auto-open behavior for Outreach-sourced calls

Dialer

Ghost timers persisting on call cards

Dialer

Auto-opened links firing during active calls

Dialer

Expired recording links on older calls

Dialer

Recording playback ForbiddenException

Improvements
Dialer

VAD timeline markers on call recordings

Dialer

Faster call-task loading on the dialer drawer

Dialer

Smoother forwarding-number onboarding flow

Analytics

Internal classification of CRM-logged calls by dialer source